Community Care Access Centre (CCAC)

The Hamilton Niagara Haldimand Brant Community Care Access Centre (HNHB CCAC) connects people in our region with the health and support services they need to: remain at home, avoid hospital admission, access support upon discharge from hospital and explore long-term care options. It starts with a free phone call to 1-800-810-0000. Your call will be answered by a highly trained CCAC agent, who is a certified information and referral specialist. This means they have the skills and experience to understand your unique situation, working with you to identify the services that may help you. You can receive a customized "My Health GPS" information package by email or Canada Post describing the services you select, including location, hours of operation, contact information, eligibility criteria and more. At any time, you can call back to ask more questions, or to enquire about other services. Contact us: 7 days a week, 365 days a year from 8:30 a.m. to 8:30 p.m.